Your Rights When Your Car Is Damaged

This consumer and insurance claim information explains consumer rights when dealing with insurance companies about repairs to collision damaged vehicles.

This service is brought to you free of charge by the independent collision repair shops who are members of the Auto-Quote Queensland Network. The information presented here has been prepared for Australian consumers. Every effort has been made to verify its accuracy, but it is not a substitute for competent legal advice from an attorney.

Consumer Information

In Case Of An Accident

It's Your Choice - It's YOUR Car Isn't It?

Parts Information - Are They All The Same?

Estimates - How Many Do I Need?

Consumer Help - Where To Find It

Frequently Asked Questions (FAQ'S)

Diminished Value

What's Your Experience